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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave Schmeltzer

April 30, 2024

5  out of  5 rating by Dave Schmeltzer
"Esther was simply amazing in helping my mother-in-law and father-in-law with their insurance needs. She is the utmost professional, patient, and efficient."
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Carlos Santos

February 14, 2024

5  out of  5 rating by Carlos Santos
"Esther is a god send - she set me up with a fantastic policy very quickly. She is friendly as can be and is very informative and follows up. She truly had my best interest in mind with selecting the right policy criteria. I highly recommend calling this office to get a quote - you'd be surprised and you'll feel taken care of."
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Brien Bell

January 2, 2024

4  out of  5 rating by Brien Bell
"Super Nice Agent !! Not the Best Rate .😂"
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Amir Ariannejad

September 20, 2023

5  out of  5 rating by Amir Ariannejad
"The young lady Jamie and everyone here was a big help!!! 10/10 😅😅✌✌😎😎😎"
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August 14, 2023

5  out of  5 rating by Dailydriver
"Alex Sotelo is and always will be one of my top reasons for sticking with State Farm and this office specifically. He always goes above and beyond to make sure me and my wife have a great experience and get the exact products and coverages we need. This office has always taken great care of me and I will stick with them! Great job team!"
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Lesly Jerome

August 11, 2023

5  out of  5 rating by Lesly Jerome
"It is refreshing to deal with people who actually listens and follows up as promised. Sandra Martinez is phenomenal."
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Barbara Warford

April 27, 2023

5  out of  5 rating by Barbara Warford
"Sandra Martinez was very helpful. She answered all my questions from the policy (line by line). Getting insurance in the state of Florida is difficult. Sandra made it a much less stressful task!"
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terence graham

March 31, 2023

5  out of  5 rating by terence graham
"Amazing service and great cooperation."
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Joan Sylvester

March 27, 2023

5  out of  5 rating by Joan Sylvester
"Very helpful and easy to work with ! Sandra M answered all my questions and helped me get what I needed quickly and efficiently."
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Germain Pinthieve

March 7, 2023

5  out of  5 rating by Germain Pinthieve
"Great job"
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Matthew Sabatini

October 13, 2022

5  out of  5 rating by Matthew Sabatini
"Excellent experience I recently reached out to this location to see about getting a quote on my auto policy Daniel has been excellent got me a quote right away and answered all my questions and there's been quite a few he was very friendly and knowledgeable and has always gotten back to me with all my emails"
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Kenneth Zimmer

July 28, 2022

5  out of  5 rating by Kenneth Zimmer
"Alex Sotelo was great this morning. I needed to cancel my New York house insurance, and he took care of it immediately. Great office, great agent, thanks Alex"
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Stephani Wolfe

July 25, 2022

5  out of  5 rating by Stephani Wolfe
"I have to compliment one of your agents. I would give 100 stars if it let me! Alex Sotelo is by far the best insurance agent I have ever had! He is incredibly helpful, courteous, and goes above and beyond to answer any questions I have had. He is always looking out for my best interest and I am so thankful to have him!"
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Vito Filomeno

May 11, 2022

5  out of  5 rating by Vito Filomeno
"Kiara is very efficient, helpful and a pleasure to do work with. It is good to know she is there to answer my questions and address any issues !!!"
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Carlos R Austin

March 20, 2022

5  out of  5 rating by Carlos R Austin
"Great agent. Awesome service! Highly recommend! See Kiara for ALL your insurance needs, you’ll thank me later."
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Rona K.

February 24, 2022

5  out of  5 rating by Rona K.
"Just fantastic office! I have been dealing with Kiara and she was able to get me a homeowners insurance rate that was $1000 less than what my new premium would have been with my existing. I also switched my auto insurance to them and saved $800 a year as well! Kiara is hard-working, she listens and is very responsive. Thank you!"
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Wsb Wsb

January 12, 2022

5  out of  5 rating by Wsb Wsb
"kiara mero has made my home buying experience abit easier by getting me fast homeowners insurance quotes. Thank you so much for your fast responses and help getting me the lowest rates."
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Dan Dale

April 21, 2021

5  out of  5 rating by Dan Dale
"Alex has ben my agent for many years. His is professional,knowledgeable & his customer service is amazing. I recommend him to anyone that brings up insurance in conversation."
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Tuchamakitogeo Quintana

March 23, 2021

5  out of  5 rating by Tuchamakitogeo Quintana
"Alex is the most professional reliable insurance agent i have ever deal with always with honesty and cares about his customers very recommended you wont regret it....💯👌"
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Steven Angiolillo

January 11, 2021

5  out of  5 rating by Steven Angiolillo
"The state firm agency is very professional very caring team they do a great job the rates are very reasonable and overtime they repair your credibility with the insurance agencies great job thanks for all your help Steves Home Improvements"
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Dorrett Barnes

November 9, 2020

5  out of  5 rating by Dorrett Barnes
"Good location. Helpful Employees.Adequate parking."
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Wendy B

October 6, 2020

1  out of  5 rating by Wendy B
"I have been with State Farm since 1989. This review was from a horrible dreadful experience I had with this agency in the past. However, it was removed I am assuming because I used names? Either way all members of my household are not insured through another company other than State Farm all together. Horrible customer service, lack of communication or any follow up this office made me almost move all of my cars from SF to another agency all together. How I wound up at Cynthia D'amico's office : My stepdaughter went onto and filled out the application for the credit card and at the end there was a "What else can we help you with" and it listed Auto, Home, Business etc insurance. So we just clicked the Auto button. The next day we get a phone call from Heather at Cynthia D'Amico's State Farm office. Heather give us a cost for my step daughter to be insured. We were so excited because the rate was significantly cheaper than what she is paying now. Heather even told us that if Kourtney could get a "Good Student" letter it would save her another $20 a month for the next 5 years. I then personally went into Cynthia's office and spoke with Heather and the supervisor Alex to explain that about 3 years she had gotten tickets up in Illinois, she got pulled over for no blinker but upon that stop she was cited with expired tags and no registration but this was her mothers vehicle. My Step daughter had hired a lawyer for these tickets and I wanted to be up front full disclosure and informed of this. They ran her license and said everything was fine. I then emailed Didi from the other State Farm office to request for all of our vehicles to be switched over to Cynthia D'Amico's office. Didi replied asking for me to please stay with her office and I replied to her stating that we were getting conflicting information and to please call us. To that Didi's reply was "I spoke with Angela and discovered your daughter was driving illegally. I would be happy to honor your request to transfer to another agent. It gives State Farm the opportunity to review your household when changes are made. They will make sure that your household is rated properly. Thank you for the time you where with my agency. Best wishes." but refused to return my call!! I then sent the email thread between Didi and myself to Cynthia since she is the actual agent and have her possibly look into why her staff and another SF agent was giving me conflicting information. It took her almost a week to respond and she responded "I spoke with a supervisor and because I am not the agent of record they were, unfortunately, not able to discuss all of the details of your account. I did, however, receive an email from the other agent, and she explained to me that Kourtney was driving on a suspended driver's license with expired tags. Unfortunately, with this new information, the other again would be correct in regards to insuring my step child. Also, if your policies are not Guaranteed Renewable, we could not guarantee that your household would not be affected. I hope this helps to clarify the situation. Please let me know if you have any further questions." I replied immediately that my step daughter has nor had ever driven illegally or had a suspended license and to please call me. I waited 6 minutes and called the office and was informed that Cynthia had left already I waited 24 hours and tried to get Cynthia again via phone and was told she was not in. At this point I called State Farm 800# which I explained that my step daughter has NEVER had a suspended license or driven illegally and the problem I was having with conflicting stories. The 800# put me on hold and escalated my call to which the lady said she needed to get underwriting involved. 45 minutes later I was told underwriting gave my stepdaughter the green light and that she was good to go and had nothing on her license! Any business that can not return a phone call within 24 hours is a shame!!! Especially when they email you with false information!!!"
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Kimberly Rowell

June 22, 2020

5  out of  5 rating by Kimberly Rowell
"I have had State Farm since I learned to drive decades ago. Everyone has always told me that I need to shop around, SF is "so expensive." Let me tell you, since I've moved to Florida, Alex Sotelo has gone above and beyond making sure I am getting the best value for my dollar (whether it is homeowner or car or whatever) while providing prompt and thoughtful service. I cannot thank him enough. I am a nightmare worrier and he takes it all in stride. I highly recommend."
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Stacy Blackford

June 6, 2020

5  out of  5 rating by Stacy Blackford
"Alex is always available for any questions I have about my policy. Lower rates is his priority! He’s always looking out for his customers and his customer service is spot on!"
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Sarah Zepeda

June 5, 2020

5  out of  5 rating by Sarah Zepeda
"Agent Alex Sotelo is always quick to response with any questions I have and is quick to help as well. Respectful and professional. Him and his coworkers always keep me up to date if any new changes are coming up or with new ways to save more on my insurance. Awesome team."